All through Uber’s rough week following its PR meltdown, competitor Lyft’s been relatively calm down, until it reached old hat to us in the present day to enlighten us it’s been having its superlative week increasingly — and not a short time ago for the reason that of schadenfreude.
Although the company isn’t sharing precise records, Lyft adage its biggest week in the sphere of vocabulary of amount of rides, a representative told VentureBeat, beating old hat the prior fastest week in Halloween. It’s a sign with the aim of, perhaps, public might ensue abandoning Uber in the sphere of support of its competitors. While download records put it to somebody Uber’s liability fine, it does appear with the aim of Uber customers complete fear roughly privacy.
Moreover, Lyft responded in the present day with an email to its customers.
The email, upper-class “The Insider’s handbook to Lyft,” seems to lay emphasis on how safe and fun Lyft is. It explains with the aim of while the company has all the time worked to promote a friendly and casual tone by hire passengers sit in the sphere of the front and fist-bump drivers, nobody of this is essential.
“We wanted to boast fun with [the email], especially with different passengers, and bring in it fine with the aim of we poverty them to ensue comfortable,” Lyft representative Paige Thelen wrote in the sphere of an email.
“Obviously we poverty drivers and passengers to ensue friendly and to luxury both other with respect,” she added, perhaps a sparsely cloaked reference to accusations of assault by Uber drivers (including sexual assault) and claims with the aim of Uber has slight regard pro the safety and comfort of its drivers and passengers — especially the female ones.
Regarding passenger privacy, Lyft has made a little changes in the sphere of the way it protects and grants access to passenger records. Apiece Thelen’s email:
Lyft’s longstanding certificate prohibits employees or else contractors from accessing at all user individual in a row not including to the point such service is crucial to complete their duty.
In the sphere of addition to this certificate, all access and updates to user and be conveyed data has been and preference persist to ensue attributed to an authorized user, recorded, and to be had pro audit internally such as part of maintaining our stringent privacy values.
Such as Lyft grows, we persist to evaluate and refine our privacy practices. Carry on week, we proactively made other updates to supplementary safeguard our convergence members’ privacy, plus the development of tiered access controls with the aim of supplementary limit access to user data to a less significant separation of employees and contractors. Be conveyed location data is restricted to an even less significant separation of public.
Uber, pro its part, reiterated its own privacy certificate subsequent to reports surfaced carry on week of a “God view” with the aim of lets Uber executives make certain at all customer’s travel in a row in the sphere of in close proximity to real-time.
Such as we covered carry on week, taxi-hailing app Flywheel recently raised a different set of funding, in addition capitalizing on the fresh anti-Uber sentiments. It would ensue fascinating to make certain if Flywheel and Sidecar boast in addition seen analogous bumps in the sphere of custom this former week.
Tags : Lyft
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